Terms & Conditions

Welcome to Londongemsexchange.com These Terms and Conditions govern your use of our online auction platform for gems and jewelry. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree, please refrain from using our services.

1. Acceptance of Terms
By registering, bidding, or using our website, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding agreement. You also agree to abide by these Terms and Conditions, our Privacy Policy, and any additional guidelines posted on the website.

2. Registration and Account
- Account Creation: To participate in auctions, you must create an account by providing accurate and complete information.
- Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
- Prohibited Activities: You may not use another user’s account, impersonate others, or engage in fraudulent activities.

3. Auction Process
- Bidding: By placing a bid, you enter into a legally binding contract to purchase the item if you win the auction. Bids cannot be retracted unless explicitly allowed by the website.
- Reserve Price: Some items may have a reserve price. If the reserve price is not met, the seller is not obligated to sell the item.
- Winning Bids: If you win an auction, you are obligated to complete the purchase by paying the final bid amount plus any applicable fees (e.g., shipping, taxes).
- Seller Obligations: Sellers must accurately describe items, provide clear images, and ensure the item is available for sale.

4. Payments and Fees
- Payment Methods: Accepted payment methods will be listed on the website. All payments must be made in full and on time.
- Fees: Buyers and sellers may be subject to transaction fees, listing fees, or other charges as outlined on the website.
- Taxes: Buyers are responsible for any applicable taxes, customs duties, or import fees.

5. Shipping and Delivery
- Shipping Responsibility: Sellers are responsible for shipping items to buyers within the specified timeframe after payment is confirmed.
- Risk of Loss: The risk of loss or damage to items passes to the buyer upon delivery.
- Returns and Refunds: Returns and refunds are subject to the seller’s policies and applicable laws. Buyers must inspect items upon delivery and report any issues within the specified timeframe.

6. Prohibited Items and Conduct
- Prohibited Items: The sale of counterfeit, stolen, or illegally obtained gems and jewelry is strictly prohibited.
- Prohibited Conduct: Users must not engage in shill bidding, fraud, or any activity that disrupts the auction process.

7. Intellectual Property
All content on the website, including text, images, logos, and software, is the property of www.Londongemsexchange.com or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without prior written permission.

8. Limitation of Liability
www.londongemsexchange.com is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website, including but not limited to:
- Errors or inaccuracies in item descriptions.
- Failure to complete transactions.
- Loss or damage to items during shipping.

9. Dispute Resolution
- Buyer-Seller Disputes: Buyers and sellers are encouraged to resolve disputes amicably. [Your Website Name] may mediate disputes but is not obligated to do so.
- Arbitration: Any disputes arising from these terms will be resolved through binding arbitration in accordance with the rules of [Insert Arbitration Authority].

10. Termination
www.londongemsexchange.com reserves the right to suspend or terminate your account at any time for violations of these Terms and Conditions or for any other reason at our sole discretion.

11. Amendments
We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of the revised terms.

12. Governing Law
These Terms and Conditions are governed by the laws of [Insert Jurisdiction]. Any legal actions must be brought in the courts of [Insert Jurisdiction].

13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
M: +447458164339,
Landline: +442045772786,
Email: enquiries@londongemsexchange.com
Address: London, UK